The Impact of Emerging Technology on Management and Public Administration
Many of the emerging technologies that influence public administration fall under the broad heading of IT (Information Technology). The term IT includes any technology, software, or hardware, used to transmit, store, and manipulate information in the form of data. Having a more efficient IT infrastructure equipped with new technologies allows public administration systems to get more work done faster and more securely, even when employees are on the go.
Mobile devices like smartphones and tablets can connect to the Internet from almost anywhere and allow near immediate dissemination of information. This means that administration members can send e-mail, files, websites, and video to each other with ease, no matter where they are. Mobile devices keep employees connected to a larger IT infrastructure, but they also give employees an outlet for playing and socializing. This results in mobile devices being helpful when employees are often out of the office, but also distracting for those in the office.
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By storing data on remote servers, administrators can access the data from anywhere, even outside of their local office network. This allows information to be better organized in one place and more easily shared between administration and other parties. Cloud storage is also cost-effective because administration only has to pay for the exact storage space that they need.
Technology that protects valuable data is constantly evolving out of necessity. Only the most up-to-date techniques are used to protect private and valuable government information. This keeps the most important administrative data locked up where hackers are almost certainly never to reach it.
Social media isn’t just for college kids. A study referenced in the PA Times found that “40 percent of adults go online to obtain information about government.” Social media helps public administrators communicate more directly and succinctly with the public. An administration’s Facebook page can also be a place for the public to voice their opinions, though social media communication for larger administrations is not always a two-way street.
Environmentally Friendly/Cost-Effective Tech
While it may not affect the way public administration runs, technology that saves money or the environment helps both employees and administrations. Large administrations can rely on renewable energy resources like solar power to give their office electricity. This helps cut costs in the long term. The money saved on electricity can then be applied to other areas or used to decrease overall spending. There are also positive benefits to the environment where administration employees live and work. Increasing their quality of life also increases their productivity.
Advancements in tech will always present two options for public administration to continue improving. Either they invest in newer, more expensive technology that helps them get work done faster and more efficiently, or they save money by buying a new version of basically the same technology that has evolved into something more cost-effective. With electronic devices continually becoming smaller, faster, and more powerful, who knows what new technologies will have an effect on public administration in the near future?