USF Computer Requirements

Computer Requirements

In order to be successful in online learning, you must have the right tools.  As an Online Master of Public Administration student, you will need to be comfortable with PC or Mac technology, email, Internet, and online learning, and be familiar with Word, PowerPoint, and Excel.

Should you have technical difficulty at any time during the program, our Helpdesk is here to assist you.  Whether you have difficulties logging into Blackboard or accessing any element within your course, such as multimedia, discussion forums, assignment submissions, or quizzes, Helpdesk support is available any day, anytime, anywhere.

Should you have technical difficulty, contact 24/7 HelpDesk at 1-877-830-4687 (option 1).

Helpdesk is available any time you need technical assistance. Helpdesk staff can assist you if you have difficulties logging into Blackboard or accessing any element within your course (such as multimedia, discussion forums, assignment submissions, quizzes, etc.).

Minimum System Requirements for PC Users

• Operating System: Windows XP or higher
• RAM: 1 GB required (higher is recommended)
• CPU speed: 500 MHz or greater
• Hard-drive space: 4 GB available
• Monitor resolution: 1024 x 768 or higher
• Browsers: Firefox 3.5 or higher browser (pop-up blockers should be disabled and the browser should be set to accept cookies, allow JavaScript and Java, and show the newest version of a page)

Minimum System Requirements for Mac Users

• Operating System: Mac OS X Version 10.5 or higher
• RAM: 1 GB required (higher is recommended)
• CPU speed: 500 MHz or greater
• Hard-drive space: 4 GB available
• Monitor resolution: 1024 x 768 or higher
• Browsers: Safari 3.2 and/or Firefox 3.5 or higher browser(s) (pop-up blockers should be disabled and the browser should be set to accept cookies, allow JavaScript and Java, and to show the newest version of a page) NOTE: Safari 3.2 not supported with OSX 10.6; Safari 5.0 not yet supported

Additional Software Requirements for BOTH PC and Mac Users:

  • Virus protection software
  • Internet service provider (ISP) (broadband connection recommended)
  • Modem: 56k (DSL or cable modem recommended)
  • Microsoft Office 2003 with Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats (Microsoft Office 2007 or higher is recommended)
  • Sound card and speakers or headphones for listening to audio components
  • Webcam (if you have a laptop, a built-in camera will suffice unless otherwise specified for the course)
  • CD/DVD-ROM drive
  • Browser Plug-ins (more specific media requirements or plug-ins will be listed in your course):
    • Windows Media Player (or Flip4Mac if you use a Mac)
    • QuickTime
    • Flash
    • Shockwave
    • Adobe Acrobat Reader
    • Java (Sun Java Runtime Environment 1.4 or greater must be installed and enabled)
  • JavaScript must be enabled on your browser
  • Pop-Up blockers must be disabled as this type of software often causes problems with Blackboard. NOTE: Many security programs, Mozilla Firefox, Safari, and Opera have an automatic ad-blocking setting that must be disabled for Blackboard to perform properly
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